Current Turnaround Time (TAT) = up to 7-10 business days as of April 30, 2023.
TAT is the amount of time we need to prepare your order and bring it to the post office. This time does not include shipping; please allow extra time for delivery by USPS. Once a package has been given to the shipping service, the transit time is out of our hands.
2023 Postal Holidays and Shop Closures (no shipping on these days)
• Feb 20 - postal holiday
• May 10-12 - out of office
• May 29 - postal holiday
• July 4 - postal holiday
• September 4 - postal holiday
Past processing updates by date:
- Holiday 2022: Processing time was set to 2-3 weeks until March 1, 2023.
- 9/5/22: TAT decreased from 3-4 weeks, to 1-2 weeks.
- 6/15/22: We are fully shipped through May 26! If your order was placed before or on May 26 and you have received a tracking number, please allow a few business days for the post office to mark it as received if it has not been yet. :)
- 5/7/22: As of 5 pm, all Spring Restock orders from April 14-15 have been shipped as well as a few other orders from April 16. All outstanding orders for April 16-17 will receive tracking this weekend and will be shipped on the next business day!
- 1/8/22: All November preorder + Black Friday orders were shipped within their processing windows! (12/9 and 12/15, respectively.) All orders were delivered between December 11 and 20.
- 11/11/2021: Orders up to 1054 will be shipped by end of day Friday
- 11/1/2021: Orders 1046-1049 are packed and labeled, and will be shipped by end of day Monday, November 1.
- 10/17/2021: Orders 1037-1042 will be shipped by end of day Thursday, October 21, which is within their advertised TAT (7 days). We are temporarily extending our TAT to 14 days due to some upcoming family commitments (this will apply to orders 1043 onward, until further notice).
- 9/20/2021: All orders from our opening week sale shipped by September 16. They were all mailed within the 2-week TAT we initially advertised. As of September 20, all orders have been marked as delivered according to USPS tracking.
- 8/23/21: All sample pack orders from our sneak peek sale shipped between Tuesday, August 17 and Friday, August 20!
If you have any questions, please do reach out!